Terms of service
Terms of Service
Effective Date: July 11, 2025
Welcome to Crowned Phoenix Creations LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, services, and purchases made through our online store hosted on Shopify. By using this website or purchasing any products or services, you agree to be legally bound by these Terms. If you do not agree, do not use our website or services.
SECTION 1 – ELIGIBILITY & ACCEPTANCE
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us consent to allow your minor dependents to use this site. You represent that you have the legal authority to enter into this agreement and to use the services offered on this website in accordance with these Terms.
SECTION 2 – PROHIBITED CONDUCT
You may not use our products or services for any unlawful or unauthorized purpose. This includes but is not limited to violating any applicable local, state, federal, or international laws, including copyright laws. You may not transmit malware, worms, viruses, or any other destructive code. Violation of these Terms may result in immediate termination of services and legal action.
SECTION 3 – ACCOUNT INFORMATION & SECURITY
You agree to provide current, complete, and accurate information for all purchases made through our store. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect fraudulent, abusive, or unlawful activity.
SECTION 4 – PRODUCT AVAILABILITY & DESCRIPTIONS
We reserve the right to limit product availability, discontinue products, and modify pricing without notice. All descriptions and images are provided for informational purposes only. We do not guarantee that colors or visuals will be accurately displayed on your device.
SECTION 5 – DIGITAL & PHYSICAL PRODUCTS
All digital products are delivered electronically and are non-refundable once accessed or downloaded. All physical products are custom-made or made-to-order. By purchasing from us, you acknowledge and agree that ALL SALES ARE FINAL. No returns, refunds, or exchanges are permitted unless required by law or an exception is made at our sole discretion for damaged or defective goods reported within 3 days of receipt.
SECTION 6 – PRICING, PAYMENTS & ORDER PROCESSING
All prices are in U.S. Dollars unless otherwise indicated. We reserve the right to modify prices at any time. We accept payment via major credit cards and other Shopify-supported methods. Orders are not confirmed until payment is received. We may cancel or limit orders at our sole discretion, including those that appear to be fraudulent or intended for resale.
SECTION 7 – SHIPPING & DELIVERY
Shipping times are estimates and may vary. We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control. You are responsible for providing accurate shipping information. We are not liable for lost, delayed, or undeliverable packages due to incorrect addresses.
SECTION 8 – THIRD-PARTY SERVICES & LINKS
Our site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access such websites at your own risk.
SECTION 9 – INTELLECTUAL PROPERTY
All content on this website, including logos, text, graphics, images, digital products, and software, is the property of Crowned Phoenix Creations LLC or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, reproduce, or create derivative works without express written permission.
SECTION 10 – DISCLAIMER OF WARRANTIES
Our services and products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.
SECTION 11 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Crowned Phoenix Creations LLC shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profits, data, or goodwill arising from your use of our services or products, even if we have been advised of the possibility of such damages.
SECTION 12 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Crowned Phoenix Creations LLC, its affiliates, and employees from any claims, losses, damages, liabilities, and costs, including legal fees, arising from your use of our services or your violation of these Terms.
SECTION 13 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Georgia.
SECTION 14 – MODIFICATIONS TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically. Your continued use of our site and services constitutes acceptance of any changes.
SECTION 15 – CONTACT INFORMATION
If you have any questions about these Terms, you may contact us at:
Crowned Phoenix Creations LLC
8735 Dunwoody Place, Suite R., Atlanta, GA. 30350📧 email@crownedphoenixcreations.com
📞 1-678-813-1038